Entrance to Front Mezzanine is behind row F. Please Note: On the Mezzanine or Balcony level, there are approximately 2 steps up/down per row. Mezzanine Location: Located on the 2nd level: up 2 flights of stairs (23 steps). There are no steps to the designated wheelchair seating location. Orchestra Location: Seating is accessible to all parts of the Orchestra without steps. Hand-held devices are limited, although additional devices can be obtained with at least twenty-four hours’ notice.
For assistance, or If you have questions, contact Shubert Audience Services at 21 or There is also a representative at the Shubert Audience Services kiosk at every performance to assist any patron with any of our devices, software, or technology. Prior thereto, we offer live-caption via CART upon request with two-weeks’ advance notice. In addition, beginning four weeks after a show’s official opening night performance, hand-held audio description devices, hand-held captioning devices, and unlimited access to downloadable audio description and/or captioning for personal mobile devices are all available free of charge. The theatre provides infrared assistive listening devices for every performance at the theatre.
The Imperial Theatre provides accommodations for patrons who are blind, deaf, partially sighted, and/or have hearing loss. Please be advised that where there are steps either into or within the theatre, we are unable to provide assistance. There are no steps into theatre from the sidewalk. Theatre is not completely wheelchair accessible. Details on the Imperial Theatre's Accessibility
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